Institution: ResultsCX

• Synopsis: 23+ years of work experience
• PhD( Generative AI), MBA, Post Graduation in AI & Machine Learning, PMP, Lean Six Sigma Master Black Belt Two times OPEX winner, Global awards PEX judge & a keynote speaker at multiple PEX & CX conferences
• Sachin Ahuja is currently employed at Results-CX, since June 2021, holding the title of Sr. Vice president. Previously, he was the Head of Transformation, Consuting, Strategy, AI & Digitization, while working at TELUS Communications for 7 years from December 2014 to July 2021. Before this, he was Director Business Excellence & Consulting-Business Development, while working at DH Corporation for 12 months from January 2014 to January 2015. Previously, he was Vice President-CRM strategy, Transformation, Operations, Transitions , BDE, at International Business Machines Corporation for 5 years from August 2008 to January 2014. Before this, Sachin was Director-Business Excellence & Business Development Executive at Wipro LLC. Sachin occupied this position for 2 years from August 2006 to September 2008. Previously, he was Sr. Manager-Operations, Transformation & Business Development, while working at The Prudential Assurance Company Limited for 3 years from May 2003 to September 2006. Before this, he was Manager- Transition at GE Capital Corporation (Funding) Limited for 3 years from May 2000 to June 2003.
• He has held leadership roles across Strategy, Analytics, Process, People Management and Technology working at blue chip companies like GE, Genpact, IBM.Track record of developing, implementing and leading complex end-to-end transformation programs and technology strategies, systems and organizations designed to build, develop and optimize business operations and has operational excellence in Intelligent Automation, business transformation, process optimization and automation aligned with digital transformation strategies.